Julia Afon

Professional Summary

Quality Assurance Engineer with experience supporting enterprise systems, validation workflows, issue tracking, remediation coordination, and structured operational environments. Skilled in systems validation, defect identification, documentation review, enterprise reporting, and cross-functional collaboration. Experienced working with enterprise tools including Qualys VMDR, ServiceNow, Microsoft Sentinel, and Excel. Strong background in compliance-focused processes, technical reporting, and enterprise systems support.

Core Skills

• Manual Testing
• Functional Testing
• Regression Testing
• Systems Validation
• User Acceptance Testing (UAT)
• Issue Tracking & Documentation
• Enterprise Application Support
• ServiceNow
• Qualys VMDR
• Workflow Coordination
• Cross-Functional Collaboration
• Enterprise Reporting
• Technical Documentation
• Compliance Support

Professional Experience

• Review and analyze system findings and remediation updates across enterprise environments.
• Support validation and quality review processes for enterprise systems and workflows.
• Track issues, remediation activities, and workflow updates using ServiceNow.
• Analyze vulnerability findings using Qualys VMDR and communicate resolution priorities to technical teams.
• Assist with issue identification, documentation review, and reporting activities across enterprise applications.
• Collaborate with cross-functional teams to verify corrective actions and support operational standards.
• Participate in systems analysis, workflow coordination, and enterprise reporting activities.
• Support compliance-focused processes through technical documentation and remediation tracking.

Enterprise Systems & Validation Experience

• Supported enterprise remediation and workflow tracking activities within structured IT environments.
• Reviewed system findings, tracked issue updates, and supported validation processes across enterprise applications.
• Assisted with reporting, documentation review, and operational support activities using enterprise tools including ServiceNow and Qualys VMDR.
• Collaborated with cross-functional teams to support issue resolution and maintain operational standards.

Certifications & Training

• CompTIA Security+ (In Progress)
• Qualys VMDR (Hands-On)
• Enterprise Systems Validation
• QA & Enterprise Application Support

Education

Master of Information Technology
American InterContinental University – Atlanta, GA